Contact Details

We're Here to Help You

Have questions, feedback, or need assistance? Our dedicated support team is ready to help you with any inquiries about FantasyPlay. We're committed to providing excellent customer service and ensuring you have the best possible experience on our platform.

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Phone Support

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Detailed Contact Information

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Customer Support

Email: support@fantasyplay.site
Phone: +91-11-4567-8900
Hours: Monday - Sunday, 9:00 AM - 9:00 PM IST
Response Time: Within 24 hours
Languages: English, Hindi
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Technical Support

Email: tech@fantasyplay.site
Phone: +91-11-4567-8901
Hours: Monday - Friday, 10:00 AM - 8:00 PM IST
Response Time: Within 12 hours
Specializes in: Platform issues, bugs, account problems
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Legal & Compliance

Email: legal@fantasyplay.site
Phone: +91-11-4567-8902
Hours: Monday - Friday, 10:00 AM - 6:00 PM IST
Response Time: Within 48 hours
Handles: Legal inquiries, compliance questions, disputes
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Business Inquiries

Email: business@fantasyplay.site
Phone: +91-11-4567-8903
Hours: Monday - Friday, 10:00 AM - 6:00 PM IST
Response Time: Within 72 hours
For: Partnerships, media inquiries, business development
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Feedback & Suggestions

Email: feedback@fantasyplay.site
Online Form: Available on website
Response Time: Within 7 days
Purpose: Feature requests, improvement suggestions, general feedback
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Responsible Gaming

Email: responsiblegaming@fantasyplay.site
Phone: +91-11-4567-8904
Hours: Monday - Sunday, 9:00 AM - 9:00 PM IST
Response Time: Within 24 hours
Services: Self-exclusion, gaming concerns, support resources

Our Office

🏒 Corporate Headquarters

FantasyPlay India Pvt. Ltd.

Tech Park, Sector 18

Gurugram, Haryana 122015

India

Office Hours:

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: 10:00 AM - 4:00 PM IST

Sunday: Closed

Getting Here:

  • Nearest Metro: Huda City Centre (Yellow Line)
  • Distance from Airport: 15 km (IGI Airport)
  • Parking: Available on-site
  • Public Transport: Bus routes 101, 102, 105
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Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Before contacting us, you might find the answer to your question below:

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. Technical and urgent issues are prioritized and typically receive faster responses.

What information should I include in my message?

Please provide as much detail as possible about your inquiry, including your username (if applicable), the specific issue you're experiencing, and any error messages you've encountered.

Can I visit your office in person?

Yes, you can visit our office during business hours. However, we recommend scheduling an appointment in advance to ensure someone is available to assist you.

Do you provide phone support in regional languages?

Currently, our phone support is available in English and Hindi. For other languages, please use email support, and we'll do our best to accommodate your needs.

How can I report a bug or technical issue?

Please use our technical support email (tech@fantasyplay.site) or select "Technical Support" in the contact form. Include details about your device, browser, and steps to reproduce the issue.

Can I suggest new features for the platform?

Absolutely! We welcome feature suggestions. Please use our feedback email (feedback@fantasyplay.site) or select "Feedback & Suggestions" in the contact form.